![]() ![]() The Mastercard Lounge joins the existing ScotiaClub as a premium dining area from where you can watch the game action. The members-only area has 205 dedicated theatre-style seats, with a dining room attached. Of the rest, some 15-16 were converted into the Mastercard Lounge, in the southwest corner of the arena. After focus groups with suite-holders and looking at other arenas, the conclusion was there was demand for some 43 of those suites. The renovations have resulted in changes to the 200 level, which originally featured 68 identical suites. Eaves says that will also offer more space to sell artist merchandise at concerts. The existing Real Sports store at the arena will be enlarged with a second retail space added, essentially doubling the retail footprint. The reno also includes new "dwell space" along concourse walls, providing people a standup area where they can eat their food or down a drink. "We've learned over 25 years that we've got more interior space in the washroom than we need," Eaves explained.Ĭustomers visit a new self serve style concourse outlet at the Scotiabank Arena before watching an NHL preseason game in Toronto, Thursday, Oct. The 100 level is being enlarged slightly, in part by pushing in washroom walls to reclaim some concourse space. LED tech across parts of the concourse ceiling will make for a digital canvas allowing for flashy visuals related to that evening's entertainment to welcome fans as they enter at main gates. Phase 2 includes updating and expanding the 100 level concourse - using "technology to tell the story," Eaves said. The plan calls for a "significant portion" of Phase 2 to be finished by the start of the 2024-25 NHL and NBA seasons, with some work to continue during those seasons. 'Significant portion' of 2nd phase could be done by 2024-2025 And there will still be traditional concession stops - about one quarter of those on offer - for those who want to deal with a human. Phase 2 will also feature "Grab and Go" self-checkout concession stands. ![]() The "Just Walk Out" concept averages 25 to 30 seconds. Nick Eaves, chief venues and operations officer at Maple Leaf Sports and Entertainment, says the average transaction time at a normal walk-up concession stand is about 90 seconds. The Scotiabank Arena 'Reimagination' project consists of a $350 million multi-phase renovation to areas including concourses, suites, premium clubs and retail spaces. Staff will be on hand, with cameras tracking - and enabling - the transactions.Ĭustomers in the newly redesigned Mastercard Executive Suite at the Scotiabank Arena watch an NHL preseason game in Toronto on Thursday, Oct. It allows you to tap a credit card upon entry, grab the desired food and drink, and then exit, with the total automatically charged to the credit card thanks to AI technology from Amazon Web Services (AWS). Phase 2, which starts work after the upcoming NHL and NBA seasons are done, will focus mainly on the 100 main level concourse, complete with some striking high-tech touches.Ī test version of the so-called "Just Walk Out" concession stand is already up and running on both the 100 and 300 level. And a renovated 200 level private suite, which includes Leafs and Raptors tickets for all games for 12 people, typically comes in at more than $500,000 per year. Membership in the new Mastercard Lounge, which includes all Maple Leaf and Raptor regular-season games plus the first round of playoffs as well as food and drink (but not alcohol), begins at $60,000. Most of the renovations already completed are on the 200 suites level, which means you have to dig deep into your pockets to see them. The ongoing "Scotiabank Arena Venue Reimagination" project ranges from new or upgraded premium areas to revamped, enlarged concourses that use cutting-edge technology to accelerate food and drink purchases or just add to the decor. As Scotiabank Arena approaches its 25th anniversary in February, the downtown venue is undergoing renovations worth more than $350 million. ![]()
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